What help can I get by contacting you?
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Besides getting a quote for your steel fabrication needs, our pro customer service team will answer any questions you have—we’re basically an open book!
What other contact methods do you offer?
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Along with email, phone, and live chat, you can reach us via Facebook or WhatsApp. Links to these are at the top of our webpage. But we recommend using our live chat system—it’s built by our in-house IT team, runs on secure servers, and uses TCP direct connection for data transfer. Plus, it doesn’t save any records, so your privacy is totally covered.
What are your working hours, and how long does it take to get a response?
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We’re open from 9 AM to 6 PM, Monday through Sunday. During these hours, our live chat reps will get back to you within 5 minutes, and we’ll reply to emails within 24 hours.
Can I visit your office directly using the address on your website?
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Absolutely! We’re in the steel fabrication supply business (no special regulations here), so feel free to stop by during working hours—no appointment needed. The address on our site is 100% real, so you can find us there. If you need directions, just give us a shout!
